How can we help?
Email us and a person will read it. Most questions below are answered without needing to write in.
Email support
support@traveladvisory.online
Common questions
How do I download the app?
Universal AI Translator is available on the Apple App Store. Open the App Store link on this page from your iPhone and tap Get.
Is it available on Android?
No. The app is currently available for iPhone only.
How do I purchase access?
Choose a Day Pass or a Travel Week Pass inside the app. The purchase is completed through Apple's secure in-app flow. There is no checkout on this website.
What do the passes cost?
In the U.S., the Day Pass is US $2.99 and the Travel Week Pass is US $5.99. Prices outside the U.S. are set by Apple and vary by storefront.
Is this a recurring subscription?
No. Access passes are not sold as a recurring subscription.
Is there a free trial?
No free trial is currently offered.
How do I restore access or get purchase help?
Use the restore option in the app to re-apply a purchase made with your Apple Account. Billing and refunds for in-app purchases are handled by Apple. If something still looks wrong, email support@traveladvisory.online and describe what you purchased and what you are seeing.
How do I report a translation issue or app problem?
Email support@traveladvisory.online with the languages involved, roughly what was said, and what the app returned. Screenshots help. Please leave out anything sensitive.
How do I request privacy help or account-data assistance?
Email support@traveladvisory.online with your request. The Privacy Policy explains what we can help with and how requests are handled.
Before you contact us
Including these details in your email usually saves a round trip:
- App version (Settings inside the app, or the App Store listing).
- iPhone model.
- iOS version.
- A short description of what happened and what you expected instead.